The Columbia Triad Chapter of the American Business Women’s Association (ABWA) was honored at the National Conference held October 4 – 7 in Chattanooga, Tennessee. The Columbia chapter is led by Chapter President Jacqueline Brabham. With the theme “Discover Your Story,” the conference provided a platform for the ABWA’s missionContinue Reading

By Mike DuBose We recently discussed inferior products and services inflamed by poor customer service. Now, we outline successful complaining techniques. Park emotions: After experiencing frustrating, dreadful avenues to resolve problems, it’s often difficult to calm down. Before launching full-scale, feel-good attacks towards people or organizations, carefully develop complaint strategies.Continue Reading

The American Business Women’s Association (ABWA) has named Doris Gallman Harrison as a 2024 Top Ten Business Woman. ABWA recognizes ten women annually across the nation for their outstanding achievements in career, education, local chapter involvement, and community action. The honoree exemplifies the organization’s vision and mission and is spotlightedContinue Reading

Part 2 Why do people complain? After all, it’s a natural part of human behavior. People complain about anything from the weather, dangerous drivers, slow WI-FI, waiting in line, and leaving toilet seats up! Simply stated, if something doesn’t meet our expectations, we’re going to let someone know! This spillsContinue Reading

By Mike DuBose Everyone has experienced rude or bad customer service, defective products, long telephone-wait-times, and staff or contractors who “overpromise and underdeliver!” When you call for help, some astonishing examples of customer-service frustrations are: Contacting the DMV and hearing 50+ times, from recorded, unenthusiastic tones, “It’s a great dayContinue Reading

The Columbia Boat Show is set to make a return to the S.C. State Fairgrounds February 16-18. The annual event is newly owned by Midlands Boat Show Group and managed by veteran boat show management and marketing company JBM & Associates. The Midlands Boat Show Group is a new organizationContinue Reading