The Columbia Triad Chapter of the American Business Women’s Association (ABWA) was honored at the National Conference held October 4 – 7 in Chattanooga, Tennessee. The Columbia chapter is led by Chapter President Jacqueline Brabham. With the theme “Discover Your Story,” the conference provided a platform for the ABWA’s mission
By Mike DuBose We recently discussed inferior products and services inflamed by poor customer service. Now, we outline successful complaining techniques. Park emotions: After experiencing frustrating, dreadful avenues to resolve problems, it’s often difficult to calm down. Before launching full-scale, feel-good attacks towards people or organizations, carefully develop complaint strategies.
The Capital City/Lake Murray Country Regional Tourism Board is excited to announce that Cameron Blankenship has joined the team as Special Events Coordinator. “We are excited to welcome Cameron to our team as our Special Events department continues to expand with dozens of added events coming to the region! We
The American Business Women’s Association (ABWA) has named Doris Gallman Harrison as a 2024 Top Ten Business Woman. ABWA recognizes ten women annually across the nation for their outstanding achievements in career, education, local chapter involvement, and community action. The honoree exemplifies the organization’s vision and mission and is spotlighted
Part 2 Why do people complain? After all, it’s a natural part of human behavior. People complain about anything from the weather, dangerous drivers, slow WI-FI, waiting in line, and leaving toilet seats up! Simply stated, if something doesn’t meet our expectations, we’re going to let someone know! This spills
By Mike DuBose Everyone has experienced rude or bad customer service, defective products, long telephone-wait-times, and staff or contractors who “overpromise and underdeliver!” When you call for help, some astonishing examples of customer-service frustrations are: Contacting the DMV and hearing 50+ times, from recorded, unenthusiastic tones, “It’s a great day
Capital City Lake Murray Country Regional Tourism Board (CCLMC) is pleased to announce the promotion of Vickie Davis to Senior Vice-President of Funding and Events. While Davis will continue her role in securing the organization’s funding, she will also manage and train additional staff for special events and the organization’s
If you’re using a personal Box, Dropbox, OneDrive, Google Drive or other consumer-grade file sync and sharing cloud applications, listen up! These applications pose a huge threat to your company because company data can be spread far and wide without central oversight of what information is being shared with whom.