By Mike DuBose We recently discussed inferior products and services inflamed by poor customer service. Now, we outline successful complaining techniques. Park emotions: After experiencing frustrating, dreadful avenues to resolve problems, it’s often difficult to calm down. Before launching full-scale, feel-good attacks towards people or organizations, carefully develop complaint strategies.Continue Reading

Columbia Mayor Daniel Rickenmann and representatives from the Babcock Center unveiled this year’s “Official City Ornament” at a press conference on November 3. This year’s ornament depicts Riverfront Park. It is the 31st ornament in the collectors’ series. Each ornament is 24-karat gold on brass and comes in a feltContinue Reading

The City of Columbia’s 45th Annual Veterans Day Parade will be held on November 10. The Veterans Day Parade will begin at 11 a.m. from the intersection of Sumter and Laurel Streets and travel southbound on Sumter Street ending at Pendleton Street near the State House. This year’s grand marshalsContinue Reading

A new course for women, One Wow Moment: 7 Biblical Women Who Used 1 Moment to Change Everything, will explore how, by following the lead of these biblical women, today’s women can successfully empower themselves to make courageous and meaningful decisions. This November, the Rosh Chodesh Society (RCS)—the women’s divisionContinue Reading

The American Business Women’s Association (ABWA) has named Doris Gallman Harrison as a 2024 Top Ten Business Woman. ABWA recognizes ten women annually across the nation for their outstanding achievements in career, education, local chapter involvement, and community action. The honoree exemplifies the organization’s vision and mission and is spotlightedContinue Reading

The Carillon Queens for the 70th annual Carolina Carillon Parade have been crowned. The winners include: Miniature Miss Carillon, Pricilla Burgess (Saluda) Petite Miss Carillon, Cora Cooper (Gilbert) Pre-Teen Miss Carillon Brylee Cooper (Gilbert) Junior Teen Miss Carillon, Lexi Ramon (Irmo) Teen Carillon, Jesse Black (Lexington) The queens were crownedContinue Reading